Terms of service

Giovanni Berruyer

Půtova 3, Petrská čtvrť

110 00

Praha

1. GENERAL PROVISIONS

1.1 These General Terms and Conditions of HASHBA ® - Giovanni Berruyer, limited

liability company (hereinafter referred to as „GTC“ and „HASHBA of Giovanni

Berruyer“) are issued in accordance with Section 1751 of the Act No. 89/2012 Coll.,

Civil Code (hereinafter referred to as the "Civil Code").

1.2 HASHBA of Giovanni Berruyer is the owner of www.hashba.com internet store.

Through the e-shop operated on the internet address www.hashba.com (hereinafter

referred to as the „e-shop“) it is possible to conclude purchase contracts (hereinafter

referred to as „Purchase Contract“) between an individual Buyer and HASHBA of

Giovanni Berruyer as the Seller.

1.3 These GTC regulate the mutual rights and obligations of the parties deemed arising

from the respective Purchase contract or relating thereto, provided the Buyer concludes

such respective Purchase Contract in capacity as s Consumer.

1.4 These GTC forms an integral part of each Purchase Contract, on the basis of which the

HASHBA of Giovanni Berruyer supplies to the Consumer Goods and transfers

ownership right to the Goods to the Consumer and the Consumer undertakes to pay for

the Goods provided.

1.5 The rights and obligations of the Contracting Parties resulting from the Purchase

Contract are governed by these GTC, unless otherwise stipulated in the Purchase

Contract. If the Purchase Contract contains a stipulation deviating from the GTC, the

wording of the Purchase Contract shall prevail over the GTC.

2. ORDER

2.1 All orders placed in the e-shop or send via e-mail to info@hashba.com are considered

as binding Purchase Contract.

2.2 The Purchase Contract is concluded between the Seller and the Buyer at the time when

the Buyer had sent his/her confirmed and validated order to the Seller by clicking

submit order button or by sending the e-mail containing such order to

info@hashba.com. The Buyer is obliged to fill the details correctly and according to

the fact. Before sending respective order, the Buyer can freely check and, if necessary,

correct the entered data. With sending of the order, the Buyer is committed to pay the

purchase price.

2.3 Immediately after receiving the order, the Seller will send to the Buyer an order

confirmation to the Buyer's e-mail address as specified in the order, which will include

a complete list of goods supplied and will state the costs including transportation and

delivery and invoice details. If the order has been unsuccessful, the Buyer will be

notified accordingly.

3. PRICES

3.1 All prices are stated including VAT. The price does not cover the costs of

transportation.

3.2 The Customer covers all types of taxes and fees in relation to the Purchase Contract.

4. TRANSPORT AND PAYMENT

4.1 The Buyer can choose from offered modes of transport and payment for Goods while

the specific amount of costs for delivery of goods and payment to be paid by the Buyer

is calculated and confirmed by the Seller.

4.2 The cost of transportation is as following:

(a) Transportation within Czech republic: 8 EUR

(b) Transportation within Europe (EU Member States: 20 EUR

(c) Transportation within Europe (Non-EU Member states): 30 EUR

4.3 The Buyer may settle the price of Goods and delivery costs by credit card.

5. DELIVERY OF GOODS

5.1 For all unique items and other customized goods, the Delivery date can be prolonged

to 14-28 days.

5.2 The Delivery date is prolonged if obstacles arise that HASHBA of Giovanni Berruyer

cannot overcome despite the necessary effort: such as epidemics, riots, strikes, delayed

or defective subcontracting, official inactivity, consumer’s delay.

6. QUALITY WARRANTY, DEFECTIVE PERFORMANCE RIGHTS

6.1 The seller provides the Customer with a warranty for the quality for a period of 24

months.

6.2 The warranty does not apply to parts of the goods or materials that are subject to

natural wear and tear, to a defect in the goods resulting from any interventions by the

Customer or third parties, intentional or unintentional damage and damage caused by

external influences or unforeseen events (vis major) and to slight deviation in colour

and weight and length due to the fact, that all products are handmade.

6.3 The Customer is obliged to claim any obvious defects of the goods at the latest within

2 days after the receipt of the Goods.

6.4 The Customer is obliged to claim any hidden defects of the goods at the latest within 7

days after their Discovery.

6.5 The Customer shall notify the defects via e-mail send to info@hasba.com, state how

the defect manifests itself and what right under the warranty it exercises.

6.6 In the event of a complaint by the Customer, the Seller shall express its opinion to the

Customer filed complaint without undue delay and in its statement it shall indicate

whether it acknowledges the complaint and recognizes the reasons. In case of an

acknowledged claim, the Seller will propose a method and a deadline for resolving the

claim.

6.7 REPARATIONS

All items shipped must be sent in “like new,” clean condition. We will not accept dirty glass.

7. WITHDRAWAL FROM THE PURCHASE CONTRACT

7.1 The Buyer is entitled to withdraw from the Purchase Contract without giving a reason

within 14 days of receipt of the Goods. Withdrawal notifications can be delivered by e-

mail to info@hashba.com of by letter sent by post or fax.

7.2 The withdrawal period is maintained if the Buyer provides the Seller with appropriate

notification of withdrawal before such period is to elapse.  

7.3 The Buyer may use the online form available on the E-Shop website.

7.4 By virtue of withdrawal from the Purchase Contract, such Purchase Contract is deemed

cancelled as of the outset.

7.5 In case of withdrawal from the Purchase Contract, the Buyer without undue delay, no

later than 14 days after withdrawal from the contract, sends the Goods (undamaged,

unused and, if possible, in the original packaging) with complete accessories, together

with identification of the Goods (preferably eg. the original order, a copy of the

invoice or at least the order number).

7.6 The costs associated with the return of Goods after withdrawal from the contract shall

be borne by the Buyer.

7.7 The Seller will return to the Buyer the purchase price paid (including paid costs for

delivery of returned Goods) within 14 days following withdrawal from the contract in

the same way as the Seller received it from the Buyer, most often cashless, to the

account specified in the withdrawal. If the Buyer had opted for any other than the

cheapest method of delivery of Goods offered by the Seller, the Seller will return to the

Buyer the amount corresponding to the cheapest offered method of delivery of Goods.

7.8 The Seller is not obliged to return the received funds to the Buyer before the Buyer

returns the Goods or proves that he/she sent the Goods to the Seller. 

7.9 In case of a reduction in the value of the Goods, which arose because of handling with

the Goods in a manner other than necessary to become familiar with the nature and

properties of the Goods, including their functionality, the Seller is entitled to

compensation for such damage in cash. In such a case, the Seller is entitled to set off

his claim for damages against the Buyer's right to a refund of the purchase price after

withdrawal - the Buyer is therefore refunded with the purchase price at a value reduced

by the relevant set off amount.

7.10 The Buyer acknowledges that in accordance with applicable regulations, it is not

possible to withdraw from, inter alia, the contract for the supply of goods modified

according to the wishes of the buyer or tailored for his/her person, as well as the

contract for the supply of goods in closed packaging, which the buyer has removed

from the packaging and cannot be returned due to hygienical reasons).

8. COPYRIGHT

8.1 The Buyer is not permitted to copy, download, store, adapt or change in any way the

content of the e-shop for any other purposes without the prior written permission of

Giovanni Berruyer. The Buyer may only download the content for his/her individual

and non-commercial use.

9. PRINCIPLES OF PERSONAL DATA PROCESSING

9.1 The Principles of Personal Data Processing are set out in a separate document entitled

The Principles of Personal Data Processing.

10. FINAL PROVISIONS

10.1 The Purchase Contract, as well as rights arising from it and/or arising in connection

with it, are governed by the legal regulations of the Czech Republic, in particular, the

Civil Code.

10.2 The Buyer declares that before sending the order he has read these GTC and that he

agrees with them.

10.3 These GTC are subject to change at any time.

10.4 Any disputes between the Buyer and the Seller will be resolved with by a Czech court.

Nevertheless, the Buyers are kindly requested to contact the Seller directly with

regards to any possible dispute before proceeding towards any selected extrajudicial

dispute resolution.

10.5 If any provision of the GTC is or becomes invalid or ineffective, the invalid provision

will be replaced by a provision whose meaning is as close as possible to the invalid

provision. The invalidity or ineffectiveness of one provision shall not affect the

validity of the other provisions.

10.6 These GTC become effective on 24.05.2021.